DocsGetting StartedIkigenia PlatformChatbotsCustomization

Chatbot Customization

Learn how to customize the appearance and behavior of your chatbot

Language and Welcome Messages

Context

Chatbot customization section.

Feature

Configure the chatbot's default language, customize welcome messages, and set the input field text.

How to Use

  1. Access the chatbot customization section.
  2. Select the desired language from the dropdown menu.
  3. Enter the custom welcome message in the provided text field.
  4. Set the input field text according to your preferences.
  5. Click "Validate" to save your changes.

Welcome Messages and Style

Context

Advanced configuration of the chatbot's display and communication parameters.

Feature

Customize the greeting text, input field appearance, and adjust the chatbot's visual style (color, layout).

How to Use

  1. Navigate to the advanced configuration section.
  2. Modify the greeting text as needed.
  3. Adjust the input field appearance (color, size, etc.).
  4. Choose colors and layout that match your visual identity.
  5. Remember to click "Validate" after each modification.

Finalizing Customization

Context

Overview of available customization options for the chatbot.

Feature

Configure the layout (bubble or window mode), adjust colors, and finalize the chatbot's layout.

How to Use

  1. Explore the different configuration options available.
  2. Choose between bubble mode and window mode according to your preferences.
  3. Adjust colors to match your brand guidelines.
  4. Use the preview panel on the right to see changes in real-time.
  5. Once satisfied, save your modifications.

Ensure that customization choices remain consistent with your brand identity and provide an optimal user experience. A well-customized chatbot can significantly improve user engagement.